James Cridland’s International Radio Trends: Spot-checking radio’s customer service

by James Cridland

James Cridland’s International Radio Trends is a column by the Australia-based radio futurologist. THIS WEEK: Articles about customer service from stations, a competition from Ghana, and an election blind date. Continue Reading

Primephonic survey finds classical listeners are underserved by general streaming services

Classical music specialist Primephonic shared a study into satisfaction with streaming services in the U.S. According to their results, 52% of Americans do not use streaming platforms yet, and only 21% of Americans have paid subscriptions for streaming. The company opined that with most platforms focusing on young listeners and popular genres, growth in the streaming audience will come from older listeners seeking other genres. Continue Reading