Spotify 2021 Wrapped: Launch, crash, technical elitism, and no solution for disappointed users

After weeks of anticipatory promotion, Spotify unleashed its annual “Wrapped” feature yesterday. Unfortunately, the package is available only in the mobile app, and the video presentation requires memory and operating system resources that are unavailable on some phones. The result is a wave of social media complaints that the Wrapped experience crashes quickly, and closes the Spotify app. We present Spotify’s tech requirements, without providing a universally accessible format. We also review the Wrapped personalized playlists, which are quite enjoyable and don’t have special requirements. Continue Reading

Edison Research to intro The Infinite Dial UK

The Infinite Dial, globally recognized as a singular authoritative consumer survey and reference for how people consume digital media, will be extended to the UK next month. The annual American edition has been produced for 24 years, resulting in exceptionally valuable trend lines illustrating consumer uptake of streaming audio and podcasting. The brand has expanded to Canada, Australia, Germany, and South Africa. The December 2 release of a UK version will be Edison’s first for that region, and is supported by Bauer Media and Spotify. Click for the registration link. Continue Reading

Film/TV powerhouse Bad Robot enters audio with Spotify-partnered podcast unit; raids Audible for exec

Bad Robot, the film/TV firm founded and run by J.J. Abrams, whose franchises include Star Trek and Cloverfield movies, has jumped into audio with the creation of a podcast unit. Abrams pulled Christina Choi away from Audible to head the venture. The whole thing is tied up with Spotify. Continue Reading

Spotify acquires Findaway for acceleration of audiobook involvement

On the same day that Edison Research and NPR released The Spoken Word Audio Report for 2021 (RAIN coverage HERE), Spotify announced its acquisition of Findaway, the audiobook facilitator and distributor. Finances of the deal are undisclosed, and might not represent the potential long-term impact of the acquisition to Spotify and to spoken word listening. Continue Reading

Spotify: Emphasis on podcasting, “top platform,” more earnings info

In yesterday’s initial coverage of Spotify’s Q3 earnings report, we noted that the word “podcast” was used 17 times in the company’s official release, while the word “music” was used 10 times. In the hour-long earnings call, the emphasis was even more on podcasting, which was mentioned 48 times, while “music” was spoken a mere eight times. Hence the emphasis on podcasting as a business priority in the global leading streaming audio platform. Click a lot of info and quotes. Continue Reading