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New report analyzes voice assistant usage, explores future use in commerce

So far, voice assistants are commonly used to access audio entertainment, but as the technology advances, the next step could involve commerce and shopping. Voicebot and Voysis have collaborated on a report pointing to the future of voice shopping. The analysis predicts that, due to the high rates of ownership (79.8%), many people will first be introduced to voice assistant shopping on smartphones. Continue Reading

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WWDC: Podcasts app gets more Siri support, arrives on Apple Watch

This year, Apple focused its WWDC keynote entirely on its software and operating systems. That choice meant the presentation didn’t get into any big-ticket numbers about the company’s entertainment services. However, Apple has made some updates to add functionality to both its Podcasts and Apple Music platforms. Continue Reading

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Research finds Siri falling short among voice systems, but more domain support could change that

Apple HomePod is still making headlines as the newest contender in the smart speaker space. Loup Ventures conducted some insightful research comparing Siri on the HomePod with rival voice AI systems. Although Siri fell short, there are some quick ways for Apple to improve the score for its voice system. Continue Reading