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The on-hold opportunity: Veritonic measures consumer preferences

“Be thoughtful about your hold experience.” That is the guiding principle and throughline of a new study by audio analytics company Veritonic — Harmonizing Connections: How Audio Turns Waiting Time into Brand-Building Opportunities. Veritonic hits on an audio segment almost never mentioned: The music or spoken word audio that customers hear when they call a company and must wait on hold. Continue Reading

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Why P1 radio consumers listen more … and less. (Jacobs Media TechSurvey 2024)

In the newly released new TechSurvey 2024, Jacobs Media ambitiously surveyed over 31,000 participants. As ever with this annual effort, most respondents were members of radio station databases, We look at why loyal radio consumers are listening less, and listening more, and attitudes about AI. Click for details, graphs, and the study download link Continue Reading

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Steve Goldstein: Navigating The Real Risks Of AI-Audio

by Steve Goldstein

In this latest guest column from podcast consultant and public speaker Steve Goldstein, Steve offers assessments of AI’s role in podcast production — including the host chair. The bottom line is to use AI cautiously, and Steve provides general guidelines. “As cliché as it might sound, don’t lose sight of what makes podcasts truly resonant and meaningful: their authenticity.” This is an important read. Continue Reading

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Audacy Sports launches today, solving a “clunky” problem and better serving advertisers

Audio giant Audacy is announcing Audacy Sports, carving out a new umbrella brand which consolidates and represents the company’s considerable sports offerings. It launches today, coinciding with the start of the NFL Draft. The new configuration is built for advertisers, better showcasing Audacy’s range of ad opportunities. Click for more details. Continue Reading