Amazon’s head of digital music and video departing the company

Amazon’s head of digital music and video has departed the company. Bill Carr has spent 15 years with the online retailer, and was at the helm when the company entered the markets for both online music and streaming video. He was responsible for launching Amazon’s streaming music service for customers with Prime memberships. Continue Reading

Why Digital Music Services Always Steal Each Other’s Customers (Mark Mulligan)

by Mark Mulligan

Mark Mulligan is one of the industry’s most astute observers and analysts. This guest column examines customer sharing, revenue cannibalization, and the next five years in music — “one of the music industry’s most dramatic periods of change. The last ten years might have been disruptive but the change that is coming will be even more transformative.” Continue Reading

Amazon’s Prime Music expands catalog and curated playlists

Amazon’s Prime Music, which launched in June, has enhanced its service with “hundreds of thousands of songs,” and a big raft of new house-curated playlists. The service is pressing its strategy of providing easy lean-back listening to music mixes to Prime members, and de-emphasizing lean-forward music searching and collecting. We took the opportunity to give the service a second review, this time in an Amazon Kindle Fire HD tablet, presumably the, er, prime interface for the platform. Continue Reading

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Amazon Firefly: A twist on Shazam and SoundHound

Amazon released its much-awaited Fire phone this week, stepping into competitive waters with Apple and Google on the hardware side. At the same time, Amazon is stabbing into the music-identification space dominated by Shazam and SoundHound, each of which gives users quick song recognition and the ability to store “finds” in partner music services like Rdio and Spotify. Amazon’s most remarkable Fire phone feature is Firefly, which identifies music and much more. Continue Reading

REVIEW: Prime Music

REVIEW by Brad Hill


Amazon’s gleaming-new music subscription service stepped into the market today, and we dove in quickly for a test drive.

Prime Music feels like a beta service on its first morning. We found problems with playing music, and an unwieldy system for streaming whole songs, albums, and playlists, which should be easy in an on-demand streaming service. The catalog is demonstrably small, with obvious voids in which one’s listening hopes are extinguished.

But all this might not matter to the intended audience, which is (for now, at least) existing Amazon Prime members. As of today, Prime Music is instantly one of the largest music subscription services in the world. Continue Reading