UK beats US in online audio listening; loves Spotify and podcasts

United Kingdom residents beat the U.S. when it comes to consuming online audio, and especially enjoys Spotify. Those are two of the many comparative analytics revealed today by Edison Research in the company’s presentation of the first instance of its Infinite Dial consumer survey brand focused on the British Isles,  Infinite Dial UK 2021. Click through for bunches of metrics, graphics, and a link to the entire study. Continue Reading

Spotify 2021 Wrapped: Launch, crash, technical elitism, and no solution for disappointed users

After weeks of anticipatory promotion, Spotify unleashed its annual “Wrapped” feature yesterday. Unfortunately, the package is available only in the mobile app, and the video presentation requires memory and operating system resources that are unavailable on some phones. The result is a wave of social media complaints that the Wrapped experience crashes quickly, and closes the Spotify app. We present Spotify’s tech requirements, without providing a universally accessible format. We also review the Wrapped personalized playlists, which are quite enjoyable and don’t have special requirements. Continue Reading