Spotify’s Family Plan now requires that members live at the same address

Spotify has been making tweaks and adjustments to its family plan, and the most recent continues the company’s efforts to restrict how people approach the group subscription option. The new terms and conditions published in August state that everyone on a family plan must reside at the same address. The company said it will sometimes ask users to verify their addresses under the revised terms. If users do not comply, Spotify said it may choose to suspend or terminate family plans.

The streaming service launched a test last year where it said it would require GPS coordinates to confirm members were using the plan at the same location, although privacy concerns led to the end of that effort.

From the company’s perspective, the address requirement is a way to ensure that people aren’t sharing the cheaper subscription option with non-family members. Sharing login credentials is a problem for any paid online service, and research has found that platforms like Spotify may be losing out on potential revenue from those use cases.

It’s reasonable for Spotify to want to recoup as much subscription revenue as it can. However, this approach doesn’t seem like it will win the company many fans. Considering it would allow a group of unrelated tenants in an apartment building to share access while potentially limiting access to blood relatives who travel for work or education or military service, the policy appears to be a dubious way to address the problem.

Anna Washenko

Related Posts

Spotify Q1: 1B Euros; total revenue +20%; 615 monthly users

Spotify’s Q1 earnings report provides clear bragging points for Spotify. Click for details and a financial data graphic.

RAIN Notes: Wednesday, April 24

— Basic Education (Ad Results Media)

— Lots Of Win (The Webbys)

— La Mejor (Triton Digital)

You Missed

Spotify Q1: 1B Euros; total revenue +20%; 615 monthly users

Steve Goldstein: Navigating The Real Risks Of AI-Audio

Steve Goldstein: Navigating The Real Risks Of AI-Audio

Audacy Sports launches today, solving a “clunky” problem and better serving advertisers

Audacy Sports launches today, solving a “clunky” problem and better serving advertisers

RAIN Notes: Wednesday, April 24

RAIN Notes: Wednesday, April 24

Acast annual report: Defending and defining the podcast ad market

Acast annual report: Defending and defining the podcast ad market

Spotify exits the IAB; podcasting particularly affected; a signal of extraordinay self-sufficiency

Spotify exits the IAB; podcasting particularly affected; a signal of extraordinay self-sufficiency
Enjoy great online radio at AccuRadio!