Shazam competitor SoundHound also presented a Grammy-focused experience in its app, but has not disclosed metrics for the night.
While Shazam succeeded in driving over five percent of its Grammy-night users to the Buy button, the wording is careful: “People went directly from Shazam’s GRAMMY Awards experience to iTunes and Amazon approximately 54,000 times during the broadcast to buy the tracks and albums.” Amazon purchases require several clicks in the Android app after hitting the first Buy button, so it’s unclear from the press release whether Shazam tracked (or is able to track) completed transactions.
But the important thing in e-commerce is the “funnel.” Shazam is clearly effective at motivating users to go down that funnel from listening to buying.