The question of when and how streaming services and online radio will turn a profit has been a hot topic among the industry’s leaders. Reaching more listeners has been a main focus for many of the platforms of late; lack of audience growth turned Pandora’s investors sour, while Rhapsody and Sirius XM got applause for continuing to expand their bases.
Further slowing the industry’s growth, the Juniper data found that legacy services, such as ringtones, are seeing decreased revenues. Ongoing issues with piracy are also expected to cause “major revenue leakage,” especially in emerging markets.